ModSquad

Customer Experience Services for the World’s Best Brands

Customer Support Specialist, Inbound Phone Calls, Insurance Tool

Customer SupportCustomer SupportPart TimeRemoteTeam 10,001+Since 2007H1B SponsorCompany SiteLinkedIn

Location

Alabama + 3 moreAll locations: Alabama, Kansas, Mississippi, Pennsylvania

Posted

33 days ago

Salary

Not specified

High SchoolEnglishAWS

Job Description

• Provide inbound phone support to customers during times when insurance agents are unavailable • Help ensure a smooth and consistent customer experience

Job Requirements

  • Previous data entry experience
  • Experience providing high-volume phone support
  • Typing speed of 45+ WPM
  • Strong multitasking and time-management skills
  • A dedicated laptop or desktop computer running Windows 11
  • Willingness to install ModSquad security software on both your computer and mobile device
  • Willingness to install AWS tools on your computer
  • Access to a smartphone capable of taking photos and installing apps
  • Stable broadband internet connection of 50 Mbps or higher
  • 8 GB RAM or greater
  • Dual monitors highly recommended

Benefits

  • Work remotely
  • Set your own schedule
  • Pick your projects
  • Equal Opportunity Employer

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