Lisa Russel

Since 1951, AO has proudly served working-class families by providing life, accident, and supplemental health products to members of labor unions, credit unions, associations, and their families. Our success is built on trust, service, and long-term relationships—and we continue to grow with purpose. Over 20% growth last year, even during challenging economic conditions Stability and long-term demand Serve clients across the U.S. and Canada

Remote Customer Solutions Assistant

Customer SupportCustomer SupportFull TimeRemote

Location

United States

Posted

34 days ago

Salary

Not specified

No structured requirement data.

Job Description

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

Are you enthusiastic, dependable, and passionate about helping others? We’re seeking friendly, service-driven individuals to join our growing remote team and provide exceptional support to our valued clients. At AO, this role is more than a position—it’s a purpose. Everything we do is guided by our mission: “To protect every child and serve all working people.”

In this role, you’ll serve as a key point of contact for clients, ensuring each interaction reflects our commitment to service excellence. You’ll work independently from home while remaining connected to a collaborative, supportive team that values growth, accountability, and purpose.

Qualifications

  • Strong communication skills, including active listening and thoughtful problem-solving
  • Adaptability and eagerness to learn in a dynamic, fast-evolving environment
  • The ability to work independently while collaborating effectively with a remote team
  • A strong work ethic and personal drive to succeed
  • A positive, professional attitude with a genuine desire to help others
  • No prior industry experience is required
  • Coachability, compassion, and consistency

Requirements

  • Full training and mentorship provided to support your success

Benefits

  • Flexible Schedule with Weekly Pay
  • 100% Remote Work Environment
  • Weekly Training & Skill Development
  • Comprehensive Benefits
  • Industry-Leading Tools & Technology

Company Description

AO is built on service, stability, and purpose. We believe people do their best work when they feel supported, valued, and connected to something meaningful. Here, your work directly impacts families and communities—while you build a flexible, fulfilling career from home.

Job Requirements

  • Strong communication skills, including active listening and thoughtful problem-solving
  • Adaptability and eagerness to learn in a dynamic, fast-evolving environment
  • The ability to work independently while collaborating effectively with a remote team
  • A strong work ethic and personal drive to succeed
  • A positive, professional attitude with a genuine desire to help others
  • No prior industry experience is required
  • Coachability, compassion, and consistency
  • Full training and mentorship provided to support your success

Benefits

  • Flexible Schedule with Weekly Pay
  • 100% Remote Work Environment
  • Weekly Training & Skill Development
  • Comprehensive Benefits
  • Industry-Leading Tools & Technology

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