Thermo Fisher Scientific logo
Thermo Fisher Scientific

The World Leader In Serving Science

Business Development Manager, Customer Experience Center

Customer SupportCustomer SupportFull TimeRemoteSeniorTeam 10,001+Since 1956H1B SponsorCompany SiteLinkedIn

Location

Massachusetts

Posted

35 days ago

Salary

$103.1K - $154.7K / year

Seniority

Senior

Postgraduate Degree6 yrs expEnglish

Job Description

• Develop and execute strategies to attract new customers to engage with the Bioprocess Design Center. • Partner with global commercial teams to support strategic customer opportunities and pre-sales technical discussions. • Represent the Center at select industry events and conferences to generate interest and cultivate new business opportunities. • Drive customer discovery to understand technical needs. • Create project scopes and tailored proposals aligned with customer objectives. • Lead negotiation of proposal terms and commercial agreements. • Collaborate with customers and commercial partners to understand needs and competitive dynamics. • Capture and communicate customer insights to internal teams. • Work with scientific, engineering, and operational teams to ensure seamless customer experiences. • Coordinate resources for visits, demonstrations, and workshops. • Maintain strong working knowledge of the full BPG portfolio. • Clearly articulate Thermo Fisher's integrated value proposition. • Achieve annual engagement and revenue objectives. • Manage opportunity tracking and forecasting.

Job Requirements

  • Advanced Degree plus 6 years of experience, or Bachelor's Degree plus 8 years of experience in business development, licensing, or strategic partnership experience in life sciences/biotech industry
  • Preferred Fields of Study: business, life sciences, engineering, or related field
  • Professional certifications in business development, project management, or related areas advantageous
  • Demonstrated success in identifying, evaluating and completing complex business deals
  • Strong understanding of scientific/technical concepts and ability to translate into business opportunities
  • Excellent analytical skills for market assessment, financial modeling, and strategic planning

Benefits

  • A choice of national medical and dental plans, and a national vision plan, including health incentive programs
  • Employee assistance and family support programs, including commuter benefits and tuition reimbursement
  • At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
  • Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
  • Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

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