Customer Support Remote Jobs in Massachusetts (US)

This page tracks remote customer support openings that are location-eligible for Massachusetts.

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$16 - $66,300

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65 Jobs

49 Companies

Patient Service Rep - Remote (Massachusetts Only) - Atrius Health

Optum

Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.

Customer Support14 hours ago

Full TimeRemoteTeam 160,000Since 2011

Company Site

Handles incoming patient inquiries via phone and online messages, schedules and manages appointments, initiates administrative requests (referrals, prior authorizations, med renewals), updates patient records, resolves patient issues, supports clinic scheduling optimization, and participates in department improvement projects.

EmrSpreadsheet ProgramsWord Processing

View details: Patient Service Rep - Remote (Massachusetts Only) - Atrius Health

Massachusetts

$16 - $28 / hour

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Patient Service Rep- Remote (Massachusetts Only)- Atrius Health

Optum

Customer Support2 days ago

Full TimeRemoteTeam 160,000Since 2011

Company Site

Answer incoming patient inquiries via phone and messaging, schedule and manage appointments, initiate administrative requests (referrals, medication renewals, authorizations), update patient records, resolve patient issues, support clinic scheduling and data collection, and participate in continuous improvement and special projects.

Electronic Medical RecordSpreadsheet SoftwareWord Processing Software

View details: Patient Service Rep- Remote (Massachusetts Only)- Atrius Health

Massachusetts

$16 - $28 / hour

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Customer Service Team Manager

Staples Promotional Products

Brands of all sizes rely on our team of experts to provide custom products that deliver.

Customer Support4 days ago

Full TimeRemoteTeam 1,001-5,000H1B No Sponsor

Company Site LinkedIn

Customer Service Team Manager leading service representatives at Staples.

View details: Customer Service Team Manager

Massachusetts

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Renewal Account Manager

Rapid7

At Rapid7, our vision is to create a secure digital world for our customers, our industry, and our communities. We do this by harnessing our collective expertise and passion to challenge what’s possible and drive extraordinary impact. We’re building a dynamic and collaborative workplace where new ideas are welcome. Protecting 11,000+ customers against bad actors and threats means we’re continuing to push the envelope - just like we’ve been doing for the past 20 years. If you’re ready to solve some of the toughest challenges in cybersecurity, we’re ready to help you take command of your career. Join us.

Customer Support4 days ago

Full TimeRemoteTeam 1,001-5,000Since 2000H1B Sponsor

Company Site LinkedIn

The Renewal Account Manager will manage renewal motions, build customer relationships, identify expansion opportunities, and ensure timely contract completions while collaborating with cross-functional teams.

ClariCRMSalesforce

View details: Renewal Account Manager

Massachusetts

$66.3K - $100K / year

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Fraud Customer Support Sr Specialist

Citizens

As one of the oldest and largest financial services firms in the United States with a history dating back to 1828, we’re committed to providing solutions and expertise that support our customers, clients, colleagues, and communities in what’s next on their own unique journey. We invest in the humans who build the logic, ideas, and innovations that bring new technologies to life. Investments in AI, cloud computing, machine learning and automation provide our engineers the tools that enable us to remain competitive and win in today’s environment. At Citizens, we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do. Whether you’re considering banking with us or looking to work with us, you’ll find a customer-centric culture and a supportive, collaborative workforce at Citizens. You’re made ready and so are we. If you're ready to advance your career in technology and security, learn more about opportunity's Citizens offers here: https://jobs.citizensbank.com/digital-transformation

Customer Support4 days ago

Full TimeRemoteTeam 17,000Since 1828

Company Site

Answer phone-based fraud inquiries, analyze customer data across bank systems, document case outcomes, process claims, and deliver empathetic, accurate resolutions while following established procedures.

Claims Management SystemMS Office

View details: Fraud Customer Support Sr Specialist

Massachusetts + 3 more

$22 - $25 / hour

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Remarketing Support Associate

First Help Financial

We provide auto loans to the underserved and care for our customers and partners with exceptional service.

Customer Support5 days ago

Full TimeRemoteTeam 51-200H1B Sponsor

Company Site LinkedIn

First Help Financial (FHF) is a fast-growing and culturally diverse company in the U.S. We provide auto loans to the underserved and care for our customers and partners with exceptional service. Through flexible financing options and tri-lingual suppor...

View details: Remarketing Support Associate

Massachusetts

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Patient Service Representative - Remote - Massachusetts Only - Atrius Health

Optum

Customer Support5 days ago

Full TimeRemoteTeam 160,000Since 2011

Company Site

As a Patient Service Representative, you'll assist patients through calls and inquiries, manage appointments, and ensure satisfaction. You'll collaborate with team members to resolve issues and maintain records accurately.

Electronic Medical RecordSpreadsheet ProgramsWord Processing

View details: Patient Service Representative - Remote - Massachusetts Only - Atrius Health

Massachusetts

$16 - $28 / hour

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Remote Cruise Consultant

ExploreMore with Fran

Customer Support6 days ago

OtherRemote

Company Site

Title: Remote Cruise Consultant – Help Clients Plan Their Dream Cruises.**Are you passionate about cruising and helping others experience unforgettable journeys on the high seas? Join our team as a Remote Cruise Consultant and assist clients in plannin...

Cruise BookingCustomer ServiceReservation SystemsPayment Processing

View details: Remote Cruise Consultant

Massachusetts

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