Part Time Support Specialist I

Customer SupportCustomer SupportPart TimeRemoteTeam 501-1,000Since 2001H1B SponsorCompany SiteLinkedIn

Location

New York

Posted

33 days ago

Salary

$19 - $22 / hour

High School1 yr expExperience acceptedEnglish

Job Description

• Pick up and deliver respiratory equipment to patients in their homes or other specified locations such as hospitals or physician offices. • Assemble, set up, inspect, and test equipment, and instruct patients and caregivers on basic operation and maintenance, in accordance with state licensing limitations. • Thoroughly and efficiently gather customer information and fulfill customer needs, educate the customer where applicable to prevent the need for further contact and document interactions within their account. • Maintain the highest level of quality in customer care while always acting in a professional and courteous manner. • Complete paperwork relating to deliveries, pick-ups & testing. • Operate non-commercial vehicle carrying medical equipment. • May be required to work after-hours and on an on-call basis. Including weekend and holiday coverage.

Job Requirements

  • High School diploma or equivalent, required.
  • 1 year experience of home medical equipment delivery, required; oxygen therapy or respiratory related, preferred.
  • Intermediate knowledge/proficiency in Microsoft Office, required.
  • State or National certification or licensure as one or more of the following required; Emergency Medical Technician (EMT), Advanced Medical Technician (AMT), Medical Assistant (MA), Certified Nursing Assistant (CNA), Nationally Registered Certified Medical Assistant (NRCNA), required.
  • 2 years’ experience in home medical equipment industry (oxygen therapy or respiratory), preferred.
  • Licensed or Registered Respiratory Therapist or registered Nurse, required.
  • 3 years’ experience of clinical services, home medical equipment industry (oxygen therapy or respiratory), preferred.

Benefits

  • Comply with all company policies and procedures.

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