• Ensuring the productivity, career development, and satisfaction of your teams • Enhancing our infrastructure offering by applying industry best practices and processes • Brainstorming solutions to, and refining the scope of, your team’s infrastructure work • Coaching, mentoring and onboarding new team members • Identifying and coordinating incident response, security reviews, and infrastructure training • Identifying future technical needs and creating plans to meet them • Overseeing cross-functional initiatives with the engineering organization, and evangelize operational best practices • Providing input to help us continuously grow and improve