Extend
Product Protection Done Right
Account Manager, Mid Market Growth Strategy
Location
California
Posted
34 days ago
Salary
$100K / year
Bachelor Degree2 yrs expEnglishTableau
Job Description
• Lead new program launch strategy + ongoing growth optimization for a portfolio of Extends Mid-Market Merchants.
• Lead the growth and merchant relationship management strategy for each strategic relationship you manage.
• Monitor and evaluate program performance, leveraging data and insights to identify areas of opportunity that deliver measurable ROI and sustainable growth.
• Perform quarterly business reviews with internal and external executive leadership.
• Drive go-to-market strategies and adoption of new product features across your book of business.
• Manage promotional strategy and marketing development budgets.
• Collaborate with cross functional leaders (Risk, Analytics, Marketing) to support merchant growth.
• Author long-term business plans, thinking at a deeply strategic level about optimization and growth.
Job Requirements
- Bachelor’s degree with 2-5 years experience in a dynamic startup environment owning customer relationships.
- Exceptional written and oral communication skills, with a proven ability to collaborate across all organizational levels.
- You have a talent for breaking down complex problems and can translate high-level goals into relevant and actionable plans.
- In-depth understanding of value drivers in revenue share business models.
- Experience collaborating with C-Level executives both internally and externally.
- Excellent business acumen, presentation skills, sound decision-making abilities, and strong analytical skills in a fast-paced setting for individual and team success.
- Proven experience in project and program management, with a strong understanding of key concepts such as phases, plans, deliverables, scope, and tasks, all aligned with team goals.
- Experience with eCommerce, FinTech, and analytics Reporting tools (Tableau, Snowflake, Salesforce, Shopify, SFRA, etc.) is a plus.
- Ability to manage and influence effectively through persuasion, negotiation, and consensus-building.
- Ability to travel 20% to strategic client sites and other locations as needed.
Benefits
- Competitive salary based on experience, with full medical and dental & vision benefits.
- Stock in an early-stage startup growing quickly.
- Generous, flexible paid time off policy.
- 401(k) with Financial Guidance from Morgan Stanley.
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