Cin7
Most integrated and automated inventory software
Account Manager
Location
Colorado
Posted
30 days ago
Salary
$80K - $90K / year
Bachelor Degree2 yrs expEnglish
Job Description
• Educate our prospects and customers on the value of our products and how we can help scale their business
• Meet quotas for customer upsell and cross-sell by closing opportunities
• Manage renewals proactively for our ARR contract customers
• Proactively build and maintain a healthy pipeline through prospecting and responding to marketing-generated leads
• Manage customer contract changes between products, payment terms, etc.
• Provide detailed and accurate forecasting and maintain CRM/data hygiene
• Contribute to a culture of winning with Individual and team goal achievement
• Active listening, opportunity discovery, professional proposal creation, and presentation
• Conduct a needs analysis/buying influences and determine the customer’s pain points to understand how our solution will solve those needs
• Manage customer expectations to create long term Cin7 fans and a high level of customer satisfaction
• As part of our growing team, you will play an integral role in building, defining, and improving sales processes, strategies, tactics, and more
• Works towards a shared vision, understanding individual and team goals, and contributions connecting to wider organizational purpose
• Pivots between multiple cadences, challenges, and leads workflows seamlessly
Job Requirements
- 2+ years of Customer Success and/or Account Management experience in a high-velocity SaaS sales environment
- Ability to establish and sustain relationships with prospects, partners, and existing clients
- Empathetic, customer-focused, driven, challenge seeking, self-directed learner
- Consultative sales approach, using value-based selling, including strong negotiation skills and excellent follow-through
- Resolute in leveraging internal knowledge centers, independent development, internal support members and sales peers as part of the information base
- Actively drives group synergy in pursuing collective goals
- A solid history of quota achievement
- Outstanding written and verbal communication skills
- Ability to work independently with professional detail in a fast-paced environment
- Bachelor’s degree
Benefits
- Competitive benefits, including medical, dental, and vision plans, and a 401K company match program.
- A flexible PTO policy, allowing you the time you need to recharge.
- A Global Wellness Day celebrated companywide, providing you a dedicated holiday to focus on your own wellbeing.
- A diverse team, where everyone helps each other, and inclusion is a core value
- Frequent company-sponsored events so you can get to know your co-workers.
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