Upstart

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Principal Software Engineer – Site Reliability

DevOps EngineerDevOps EngineerFull TimeRemoteTeam 1,001-5,000Since 2012H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

29 days ago

Salary

$195.3K - $270.4K / year

Bachelor Degree10 yrs expEnglishJava ScriptPrometheusPythonTerraformType ScriptGo

Job Description

• Lead the definition, advocacy, and adoption of SRE principles across engineering teams • Partner with leadership to shape long-term reliability, resiliency, and observability strategies • Champion distributed tracing, real user monitoring (RUM), and key performance metrics such as Largest Contentful Paint (LCP) to improve system visibility and user experience • Build and scale self-healing systems to minimize manual intervention and reduce downtime • Drive enterprise-wide improvements to incident response processes, including those related to Machine Learning systems • Collaborate closely with Development Productivity and Quality teams to improve engineering velocity without sacrificing reliability • Influence technical and operational roadmaps through data-driven insights and hands-on technical contributions • Own and deliver cross-functional initiatives from concept through execution, applying program management skills to align stakeholders and achieve results

Job Requirements

  • 10+ years combined experience across Software Engineering and Site Reliability Engineering, with a balanced background in both disciplines
  • Proven track record as an SRE thought leader and evangelist, driving adoption of reliability best practices across organizations
  • Strong communication and mentoring skills to influence engineers across disciplines
  • Proficiency in Python, Go, and JavaScript/TypeScript
  • Proficiency with Infrastructure as Code (Terraform, CDK, CloudFormation, etc.)
  • Experience building internal tooling from scratch in agile development environments
  • Expertise with observability, distributed tracing, RUM, LCP, and performance monitoring tools (e.g., Datadog, Prometheus)
  • Experience with on-call and incident management, including large-scale or ML-related incidents
  • Strong background in automation and building self-healing systems
  • Hands-on experience with LLM/GenAI to improve SRE efficiency and processes
  • Program management skills, including the ability to propose innovative solutions, influence leadership, improve processes, and drive cross-functional projects to completion

Benefits

  • Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
  • Generous 401(k) plan with Upstart matching $2 for every $1 contributed, up to $15,000 per year
  • Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees
  • Affordable medical, dental, and vision coverage, with multiple plan options - Upstart covers 90% to 100% of the cost depending on the plans you choose
  • Health Savings Account contributions from Upstart for eligible plans
  • Income protection benefits, including company-paid Basic Life, AD&D, and Short- and Long-Term Disability coverage, with options to purchase supplemental coverage
  • Paid time off, sick and safe time, and company holidays
  • Paid family and parental leave to support caregiving and major life moments
  • Family-centered benefits through Carrot and Cleo, supporting fertility, parenthood, and caregiving
  • Employee Assistance Program (EAP) offering mental health support and life-centered resources
  • Financial wellness resources, including access to financial planning tools and a financial concierge service
  • Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you
  • Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
  • Connection and community through team events and onsites, all-company updates, and employee resource groups (ERGs)
  • Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our four offices, located in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!).

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