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Marketplace Operations Specialist

OperationsOperationsFull TimeRemoteTeam 201-500H1B SponsorCompany Site LinkedIn

Location

United States

Posted

30 days ago

Salary

Not specified

Bachelor Degree2 yrs expEnglishAWSAzureGoogle Cloud PlatformSFDC

Job Description

• Create private offers for customers in CSP Marketplaces (AWS, Microsoft Azure, Google), collaborating with account executives and sales operations. • Provide subject matter expertise and training to internal team members, vendor partners, and customers. • Serve as the primary point of contact for escalations related to private offer requests and troubleshooting. • Own and maintain comprehensive documentation for all marketplace related business processes. • Ensure data accuracy and integrity in Salesforce of all data relating to marketplace opportunities. • Support the accounting team with marketplace billing inquiries and resolution.

Job Requirements

Demonstrated experience creating private offers in CSP Marketplaces. Experience with AWS required, experience with Azure and GCP is preferred but not required.
Proven experience using CRM software, preferably Salesforce.com
Highly self-motivated with strong prioritization skills and ability to effectively manage multiple tasks
Exceptional attention to detail with demonstrated commitment to following through on tasks
Collaborative team player with excellent interpersonal skills
Exceptional written and verbal communication abilities
Flexibility to adjust work schedule as needed

Benefits

Group Medical Insurance options: Zero Deductible PPO Plan (GuidePoint pays 90% of the premium for employees and 70% for family plans (spouse/children/family) or High Deductible Health Plan with HSA (GuidePoint pays 100% of the employees premiums and 75% for family plans (spouse/children/family). If you choose the High Deductible / HSA plan, GPS will contribute in 4 equal quarterly installments: ($850 per EE annually / $1750 per family annually (includes spouse/children/family options)
Group Dental Insurance: GuidePoint pays 100% of the premium for employees and 75% of family plans
12 corporate holidays and a Flexible Time Off (FTO) program
Healthy mobile phone and home internet allowance
Eligibility for retirement plan after 2 months at open enrollment
Pet Benefit Option