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Principal Product Designer – Loyalty & Credit
Location
United States
Posted
27 days ago
Salary
$95.2K - $158.8K / year
Job Description
Job Requirements
- Advanced understanding of Product Design
- Understanding or experience with Service Design and/or Experience Design a plus
- Experience defining journey maps and/or service blueprints to define end-to-end customer experiences spanning multiple products, channels, and teams
- Superior knowledge and application of Scrum, lean Product Management and human-centered design practices
- Success in defining cohesive research and design strategies
- Expert written and verbal comm skills that result in effective relationship building
- Effective management, facilitation and collaboration skills to drive alignment across organizational peers and complex stakeholder groups
- Proven ability to influence cross-functional teams & senior leadership stakeholders without formal authority
- Experience with enterprise projects or highly complex strategic initiatives across multiple portfolios, products, and channels
- Success in defining short- & long-term strategies, visions & launching excellent products
- Curious attitude and desire to learn
- Superior knowledge and application of problem-solving frameworks/methodologies
- Understanding of software development lifecycle
- Ability to coach teammates on complex problem-solving frameworks, concepts or methodologies
- Can quickly and effectively resolve conflict
- Can effectively provide decision making as a service
- An ability to advocate for research and Design Thinking practices at all levels
- Demonstrated coaching techniques to enable teammates without direct management responsibilities
- Ability to cross-functionally organize, motivate and mobilize teams towards working on a common goal
- Indirect or direct management experience, leading a group of teams towards the same goal
- Portfolio of work, demonstrating a human-centered design process.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
- Remote work options
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Lead the design of digital products from concept to launch. Collaborate with teams to create solutions, conduct research, and present designs.
