• Model vision statement and excellence in customer service • Communicate with Student Pastors and Kids Ministers in preparation for camp • Promptly answer emails and phone calls • Review and organize required documents and paperwork • Proactively remind churches about approaching deadlines • Manage multiple databases • Contact customers with missing release forms or missing information • Be available to answer questions regarding camp prep paperwork from customers, Student Life Camp office staff, and summer staff - primarily the Office Director • Communicate effectively with supervisors and other Camp Support Specialist team members in a remote setting