Ncontracts
Risk management and compliance software purpose built for financial services organizations.
Senior Program Manager, Engineering Delivery
Location
Tennessee
Posted
64 days ago
Salary
$140K - $180K / year
Bachelor Degree5 yrs expEnglish
Job Description
• Delivery Planning & Execution
• Create and maintain comprehensive milestone plans for all engineering workstreams, clearly defining deliverables, timelines, and success criteria
• Identify and map dependencies across teams, products, and initiatives to proactively mitigate delivery risks
• Track project progress across all engineering teams, identifying slippage early and working with teams to develop mitigation strategies
• Facilitate cross-functional planning sessions and ensure alignment between engineering, product, and operations
• Run program status meetings and coordinate cross-team synchronization to keep initiatives on track
• Resource Management
• Manage resource allocation across engineering workstreams, ensuring optimal utilization and identifying capacity constraints
• Identify resource contention issues and work with engineering leadership to resolve conflicts and prioritize work
• Provide visibility into resource capacity planning to support strategic hiring and contractor decisions
• Partner with third-party vendors and offshore teams to ensure delivery commitments are understood and met
• Engineering Metrics & Reporting
• Establish and maintain comprehensive engineering metrics including velocity, cycle time, deployment frequency, and quality metrics
• Build and maintain executive dashboards that provide real-time visibility into engineering delivery and health
• Partner with Product Operations to ensure alignment on success metrics and delivery KPIs
• Generate regular status reports for engineering leadership and executive stakeholders
• Drive continuous improvement initiatives based on metrics insights and delivery patterns
• Process Improvement & Stakeholder Management
• Establish and refine delivery management processes, tools, and best practices across engineering
• Champion Agile/DevOps practices and drive adoption of delivery excellence standards
• Serve as a trusted partner to engineering directors and VPs on delivery strategy and operational excellence
• Navigate organizational complexity and build strong relationships across engineering, product, and business teams
Job Requirements
- 5+ years of experience in program management, delivery management, or engineering operations roles
- Proven track record managing complex, multi-team engineering initiatives in a software product company
- Deep understanding of software development lifecycle, Agile methodologies, and DevOps practices
- Strong analytical skills with experience establishing and tracking engineering metrics and KPIs
- Experience with project management tools (Jira, Asana, Linear, etc.) and data visualization platforms
- Excellent communication skills with ability to present complex information to executive stakeholders
- Strong problem-solving abilities and experience navigating organizational complexity
- Self-starter who can work independently and drive initiatives without constant oversight
- Bachelor's degree in Computer Science, Engineering, Business, or related field (or equivalent experience)
Benefits
- Responsible PTO Plan that meets or exceeds state and local medical and family leave laws
- 11 paid holidays
- Community and social events to keep you connected and engaged
- Mental Health Benefits
- Medical, Dental and Vision insurance
- Company-paid Group Life Insurance, Short- and Long-Term Disability
- Flexible Spending Account & Health Savings Account
- Aflac Benefits – Critical Illness, Cancer Protection, & Hospital Choice
- Pet Insurance
- 401 (k) with company match with eligibility on Day 1 of employment
- 2 Paid Volunteer Time Off Days
- And much more!
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