• Manage incoming procurement requests through a ticketing/workflow system • Ensure requests are properly documented, categorized, and routed • Track request status from intake through completion • Follow up on stalled items to drive cycle-time efficiency • Serve as a primary point of contact for internal customers • Provide frequent, clear status updates on requests • Communicate next steps, timelines, and documentation needs • Deliver high-level customer service with a professional, solutions-oriented mindset • Collect required documentation for contracts, renewals, and new purchases • Track approvals and signature status • Prepare and organize procurement files and records • Support contract routing and execution workflow • Maintain structured digital recordkeeping • Schedule meetings with business owners, legal, security, IT, and vendors • Prepare agendas and capture follow-ups when needed • Coordinate calendars and ensure stakeholders are aligned • Follow defined procurement processes and controls • Support process improvements as volume scales • Maintain accuracy, consistency, and audit readiness • Assist with reporting, metrics, and dashboards as needed