• Communicate with key client contacts regularly (written and verbal) to update on project performance, gain feedback, and build relationships; network to identify future opportunities. • To work with and liaise with relevant internal and external client departments to ensure smooth, timely delivery of project developments/enhancements that exceeds clients’ expectations. • To design business reviews, KPI’s, employee development plans, monthly reports, and various client requests whenever needed. • To take accountability for profitability of project, by ensuring accurate and timely invoicing, attendance trackers, expense analysis trackers, P&L review, and recruitment. • Provide coaching and performance management for the team members and all other assigned direct reports. • Ensure that field activities are in compliance with all regulations. • To organize employee training, conferences and individual client meetings. • To arrange project review meetings, client updates, new business development leads, and recruiting/interviewing of potential employees. • Attend client meetings, operational meetings, conferences, and other various commitments when needed. • Administrative management of field Clinical Educator team.