• Strategically manage an assigned book of business to achieve objectives in relationship development, growth, retention, and customer success. • Identify and pursue growth opportunities through analysis, customer research and active listening. • Manage deal cycle including pitch, scope development, pricing, contract negotiations and implementation readiness. • Define and facilitate execution of multi-year account strategy including strategic account planning, relationship mapping, competitive analysis, and issue resolution. • Manage and optimize contracts and performance , by effectively partnering with Customer Operations dyad partner and Business Line leaders—ensuring compliance with SLAs, maximizing savings through benefit analysis, and adhering to legal and regulatory requirements. • Articulate Evolent’s value proposition and performance across products and services, establishing fluency in key value drivers and measurements and opportunities for improvement. • Cultivate trusted relationships with key executives, including C-level stakeholders, and serve as a liaison between internal and external teams. • Leverage data-driven insights to run efficient meetings and work sessions with clients and subject matter experts. • Develop best-in-class presentations and narratives for senior stakeholder meetings. • Serve as an ambassador for partner culture within Evolent and act as the go-to expert on client priorities.