• Own the full lifecycle of content operations for the Wellframe application, serving as the primary point of accountability for execution across the content ecosystem • Manage day-to-day content workflows across CMS platforms (including Paligo) and internal admin systems • Translate stakeholder requirements and business needs into clear, actionable content deliverables • Support content development activities, including drafting, editing, and refining content to meet product strategy and customer expectations • Ensure content moves efficiently from intake through development, review, approval, release, and maintenance • Establish and manage program plans, milestones, dependencies, and risks within the Care Solutions content portfolio • Partner closely with compliance and clinical SMEs to operationalize content review and approval processes aligned to Medicaid and Medicare (CMS) requirements • Identify opportunities to improve content operations through tooling, automation, and better ways of working • Collaborate with customer-facing teams to understand content needs and translate customer feedback into content improvements