ERPA

ERPA is a leader in enterprise application managed services, cloud hosting, and consulting services.

Workday Engagement Manager – Higher Ed

ManagerManagerFull TimeRemoteTeam 501-1,000Since 1999H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

68 days ago

Salary

Not specified

Professional Certificate2 yrs expEnglishService Now

Job Description

• Be a culture champion for ERPA’s core values (Empathy, Responsibility, Passion, Agility) • Be the key connection between our consultants and the client • Lead multiple Workday engagements concurrently • Ensure projects stay within defined scope of Statement of Work (SOW) and meet agreed milestones and budget targets • Gauge and report project health and monitor risks, issues, and escalations • Conduct status updates and manage weekly, monthly and quarterly customer governance. • Assist with work assignments & resource management for AMS and Phase X engagements • Ensure customer satisfaction remains exceptional and customers are referenceable

Job Requirements

  • 2+ years of experience managing Workday implementations, Phase X implementations, and AMS for higher ed customers is required
  • A Workday EM/PM certification is required and must remain in Active status throughout employment with ERPA
  • Ability to learn new systems quickly (JIRA, ServiceNow, Salesforce, etc.)
  • Prior experience managing projects utilizing Smartsheet
  • Excellent verbal and written communication skills are required, along with a proactive approach to ensure alignment with customers, consultants, and other internal stakeholders
  • Must have excellent organizational skills and the ability to manage competing priorities
  • Ability to travel up to 25%, as needed
  • Demonstrated ability to work independently as well as in a team environment, coupled with a desire to have fun while building something new (required)

Benefits

  • Great benefits
  • “people first” culture

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