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Account Manager

Account ManagerSalesFull TimeRemoteTeam 1-10Since 2016H1B No SponsorCompany Site LinkedIn

Location

United States

Posted

66 days ago

Salary

$140K - $160K / year

English

Job Description

• Own our revenue retention: Drive renewals, expansions, and upsells across our entire customer base with net revenue retention as your north star KPI • Lead executive relationships: Serve as the day-to-day strategic partner for enterprise clients, building trust and alignment at the C-suite level • Conduct quarterly business reviews: Facilitate strategic sessions that align customer objectives with Starbridge’s platform capabilities and roadmap • Partner cross-functionally: Work closely with Customer Success Managers to ensure seamless customer experiences and identify growth opportunities • Drive strategic alignment: Ensure our customers’ go-to-market strategies are optimally supported by Starbridge’s evolving platform

Job Requirements

Have proven CSM or Account Management success: You’ve owned renewals and upsells in previous roles, ideally at a B2B SaaS company, with a track record of exceeding NRR targets
Command executive presence: You can walk into a room of senior executives and lead strategic discussions with confidence and credibility
Are fascinated by AI’s GTM impact: You understand how artificial intelligence is transforming sales and marketing, and you’re excited to be part of that evolution
Thrive in ambiguity: As a founding hire, you’re comfortable building processes from the ground up and wearing multiple hats
Have relevant market experience: Bonus points for experience in government, education, or public sector sales