• Ensures the achievement of sales goals including evaluating current business, identifying new opportunities within accounts, coordinating account strategies, and developing account plans​ • Maintains and grows revenue base for book of business by enabling (S)AEs to drive product upsell/cross-sell/price increases and coordinate with the CSM for retention​ • Develops strong new and existing relationships with executive stakeholders across customer base as well as a deep understanding of their business landscape and goals; proactively anticipates future needs and risks and develops strategies with ADs​ • Sets KPIs, coaches, mentors, and enables (S)AEs to hit their number • Market intelligence, be the expert on our buyers, who they are, how they buy and their key buying criteria. • Understand the competitive landscape, be an expert on our competition and how they are positioned. • Collaborate with product management and marketing communications to develop product positioning and messaging that resonate with our target buyer personas. • Develop a marketing plan for our products in conjunction with our marketing team, including key activities and budgets to support the retention of existing customers and the acquisition of new customers.