Radformation
Intelligent Automation in Cancer Care
Director of Operations
Location
United States
Posted
69 days ago
Salary
$150K - $170K / year
Bachelor Degree8 yrs expEnglish
Job Description
• Lead, manage, and develop a team of Revenue Operations professionals, including Sales Operations, RevOps Engineering, and Salesforce Administration
• Lead and integrate Sales Operations, RevOps Engineering, and Salesforce Administration into a unified Revenue Operations function
• Own and continuously improve the Quote-to-Cash (Q2C) process across Salesforce CPQ, NetSuite, HubSpot, Gong, Ramp, and related GTM tools
• Serve as the subject matter expert for GTM systems and data infrastructure, ensuring scalability, automation, and data integrity
• Publish dashboards and insights as the source of truth for GTM data, enabling executive, board, and departmental decision-making
• Oversee Deal Desk policies including pricing, discounting, approvals, and compliance with contracting standards
• Partner with Sales leadership to support forecasting accuracy, pipeline health, territory design, and compensation alignment
• Establish and track KPIs across Q2C, sales operations, and GTM systems, identifying trends and addressing operational bottlenecks
• Collaborate cross-functionally with Finance, Product, Customer Success, Marketing, and IT to ensure smooth data flow and aligned processes
Job Requirements
- Bachelor’s degree in Business, Finance, Operations, a technical discipline, or equivalent practical experience
- 8–10 years of progressive experience in SaaS operations, revenue operations, or business operations, including at least 3 years in a leadership role
- Proven experience managing and scaling a Revenue Operations or Sales Operations team in a B2B SaaS environment
- Strong technical background with Salesforce administration and development, NetSuite, and GTM systems integrations
- Proven track record of building scalable processes in high-growth B2B SaaS environments
- Advanced experience with Excel or Google Sheets, Salesforce reporting, and BI/dashboarding tools
- Strong analytical and problem-solving skills with the ability to translate data into actionable insights
- Excellent communication and leadership skills with the ability to influence across departments
Benefits
- Multiple high-quality medical plan options with substantial employer contributions
- Health coverage starting on day one
- Short-term and long-term disability
- Supplementary life insurance
- 401(k) with employer match, vested immediately
- Annual reimbursement for professional memberships
- Conference attendance and continued learning opportunities
- Self-managed PTO and 10 paid holidays
- Monthly internet stipend
- Company-issued laptop and one-time home office setup stipend
- Fully remote work environment with virtual events and yearly retreats
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