• Drive change management efforts encompassing pre-sales, solution design, and proposal development. • Design customized change management strategies and plans for Workday implementations, upgrades, and enhancements, ensuring seamless transitions while maximizing user acceptance. • Lead discussions with clients, collaborating with key stakeholders to ensure alignment, commitment, and shared understanding throughout the Workday deployment process. • Analyze the effects of transitioning to Workday, identifying specific areas that may require focused interventions or adjustments, such as configurations or processes, to optimize change management outcomes. • Create and implement clear, consistent communication strategies to keep all stakeholders informed and engaged with Workday-related changes, ensuring the messaging resonates across all levels of the organization. • Conduct in-depth assessments to determine the training needs of different user groups and design customized training materials, such as guides, presentations, and online courses, to meet these needs. • Facilitate hands-on training sessions to empower users with the skills and knowledge necessary to navigate and leverage Workday effectively, boosting confidence and competence. • Establish benchmarks and performance metrics to monitor the progress of Workday adoption and usage, offering actionable insights and recommendations to enhance user engagement and system effectiveness. • Contribute to internal initiatives aimed at refining change management practices, improving training resources, and identifying new opportunities to strengthen the overall Workday implementation process. • Drive user adoption through engagement campaigns by designing and producing branded collateral (posters, flyers, communication graphics, promotional videos, sneak peek/teaser videos) aligned to program messaging and visual identity. • Develop effective training and enablement materials including, quick reference guides, job aids, training videos and eLearning modules —applying instructional design best practices and continuously refining the practice’s training methodology.