• Develop and implement strategic renewal plans, initiate processes 6 months before contract end, conduct account research, navigate complex contract structures, and ensure timely renewals • Negotiate terms and pricing, identify expansion opportunities, and collaborate with internal stakeholders (Sales, Customer Success, Legal, Deal Desk) for smooth renewal processes • Generate and deliver renewal quotes and order forms accurately and in a timely manner • Manage coordination and execution of amendments and renewal documents • Provide accurate rolling 180 day forecasts, update Salesforce and forecasting system, and ensure clear, professional communication with customers • Gather customer insights, identify risks, share feedback with relevant teams, and refine strategies for future renewals