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Director of UX Design

Product DesignerProduct DesignerFull TimeRemoteTeam 1,001-5,000Since 1996H1B No SponsorCompany Site LinkedIn

Location

United States

Posted

72 days ago

Salary

$206.0K - $275.8K / year

Bachelor Degree12 yrs expEnglish

Job Description

• Define and drive the long-term UX vision and strategy for iHerb’s web and mobile platforms. • Oversee the end-to end user experience on our global website for all platforms (desktop, mobile web and app) • Build, mentor, and inspire a team of UX designers, researchers, and design managers. • Advocate for design thinking and human-centered design practices across the organization. • Help to build a strong design culture within the organization. • Get hands-on with projects when necessary to drive projects forward. • Partner closely with Product Management, Engineering, CX and Marketing to align on goals, priorities, and execution. • Translate business objectives into customer-centric design solutions that drive growth and retention. • Establish and maintain scalable design systems, ensuring consistency across platforms. • Oversee adoption of design software, tools, and workflows to maximize team efficiency and collaboration. • Use research, data, and insights to inform design decisions and continuously improve usability. • Stay ahead of industry trends, tools, and best practices to evolve iHerb’s design capabilities. • Champion accessibility and inclusivity, ensuring products are usable by customers worldwide.

Job Requirements

Experience with A/B testing
Strong portfolio showcasing design leadership, strategy, and execution
Experience leading a product focused high-performance design team
Experience working with product, business stakeholders, and user researchers to drive strategy, vision, and execution
Experience managing processes and teams in an agile/scrum environment
Experience working with design systems and tools such as Figma
A user-centered design approach and highly collaborative, low-ego approach to design
Experience attracting, hiring and retaining top design talent
Experience with graphic development software (Photoshop, ImageReady, Illustrator etc.)
Experience with Microsoft Office Suite (Word, Excel, PowerPoint)
Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred
Generally requires a minimum of twelve (12) years of design experience with a focus on eCommerce or related field. Five (5) plus years in a Supervisory role preferred.
Bachelor’s Degree in Art, UI/UX Design or related field required, or equivalent work experience.

Benefits

Employees (and their families) that meet eligibility criteria as outlined in applicable plan documents are eligible to participate in our medical, dental, vision, and basic life insurance programs and may enroll in our company’s 401(k) plan.
Employees will also be eligible for Time Off and Paid Sick Leave pursuant to the company’s policies.
Employees will enjoy paid holidays throughout the calendar year.
Hired applicant may be awarded Restrict Stock Units and receive annual bonuses pursuant to eligibility and performance criteria defined in the respective plan documents and policies.