• Own and optimize operational support for the Partner Demand Center (PDC), Market Development Funds (MDF) programs, and Partner Video Center. • Serve as the operational point of contact for partner marketing systems, workflows, and program execution. • Ensure program scalability, consistency, and strong partner experience across regions and segments. • Support the Partner Marketing team by designing and maintaining efficient, scalable internal processes that reduce friction and increase velocity. • Serve as the primary contact for campaign hierarchy design, optimizing operational efficiency and enhancing performance tracking capabilities. • Drive standardization, documentation, and continuous improvement across marketing workflows. • Act as a trusted advisor to partner marketers on operational best practices and system capabilities. • Participate in the design of the partner marketing attribution model, ensuring alignment with sales, finance, Marketing leadership and revenue operations. • Partner with analytics teams to build dashboards and executive-ready reporting. • Work cross-functionally with DTO/IT teams, Sales Ops, Marketing, Finance, Legal, Product, and executive leadership to align priorities and deliver outcomes. • Translate business requirements into system and process solutions, balancing speed, governance, and scalability. • Lead operational planning discussions and influence stakeholders without direct authority. • Serve as a subject-matter expert in Salesforce (SFDC), including deep expertise in: - Partner data models - Payment objects - MDF workflows and approvals - Partner Account setup and maintenance • Leverage Tableau and Quickbase to support reporting, workflow automation, and operational tracking. • Ensure data integrity, compliance, and accurate partner-level reporting across systems. • Support the operationalization of marketing budget management, including allocation of budget, accruals tracking, and budget reconciliation. • Partner with Finance to ensure accurate tracking, governance, and reporting of partner marketing spend. • Support audit readiness and financial compliance for MDF and partner programs.