Abnormal Security

Abnormally-Precise, Cloud-Native Email Security

Renewals Manager, Public Sector

ManagerManagerFull TimeRemoteTeam 501-1,000H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

72 days ago

Salary

$80.4K - $94.5K / year

Bachelor Degree2 yrs expEnglish

Job Description

• Own the end-to-end renewal process for a defined set of Public Sector accounts, from early engagement through close • Lead renewal strategy aligned to government procurement cycles, fiscal year timing, and contract vehicles • Negotiate renewal terms within established public sector frameworks while balancing customer needs and Abnormal’s business objectives • Partner closely with Customer Success and Account Management to maintain strong customer health and retention • Proactively identify at-risk renewals driven by funding, compliance, or policy changes, and develop mitigation plans • Manage renewal timelines, documentation requirements, pricing conversations, and execution with minimal oversight • Support approved expansion motions such as licensing true-ups or scope modifications, aligned to public sector constraints • Deliver accurate renewal forecasting and reporting, accounting for long lead times and budget-driven risk • Leverage customer and usage insights to support value-based renewal conversations with public sector stakeholders • Collaborate with channel partners, resellers, and internal legal and deal desk teams to ensure compliant, smooth renewal execution.

Job Requirements

  • 2–4 years of experience in Renewals, Customer Success, Account Management, or a related SaaS commercial role
  • Experience managing or supporting Public Sector, Government, or highly regulated customers
  • Proven ownership of contract renewals, including negotiation and close within structured procurement environments
  • Strong understanding of public sector customer lifecycle management and renewal risk indicators
  • Familiarity with government procurement processes, fiscal year budgeting, and approval workflows
  • Experience navigating pricing, terms, and objections within predefined contract vehicles
  • Proficiency with CRM systems (e.g., Salesforce); Gainsight experience preferred
  • Strong analytical skills to support renewal forecasting impacted by long sales cycles and funding variability.

Benefits

  • Bonuses
  • Restricted stock units (RSUs)

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