• Determine primary and secondary insurance company responsibility • Review client charts to ensure accurate documentation and insurance provider responsibility • Push charts from funding system into billing system • Prepare and submit claims for portal, paper, and electronic processing to insurance companies or governmental institutions • Balance daily batches and run needed reports • Print and scan proof of deliveries for each claim • Follow up on previously billed claims as required by departmental need • Investigate and resolve billing errors and issues; rebill claims when necessary • Contact insurances for billing assistance and claim resolution • Work with collectors, cash posters, and funding team when issues arise • Alert the Manager of Funded Billing & Cash Posting of potential billing/collection issues • Update account notes to document billing actions and expected outcomes • Research and stay abreast of state, federal, and third-party funding regulations for assigned accounts ensuring billing and payment practices comply with third party payer requirements • Act as a back-up to primary, secondary, and other billers • Properly document processes so that others can reperform them • Provide training to others in the organization to help educate employees on the billing process • Perform various other tasks as assigned