SMS group USA

The Leading Partner in the World of Metals

Sales Operations Manager

Sales Operations ManagerSales Operations ManagerFull TimeRemoteTeam 501-1,000H1B No SponsorCompany SiteLinkedIn

Location

Texas

Posted

37 days ago

Salary

Not specified

Bachelor DegreeEnglish

Job Description

• Responsible for the end-to-end management of the Sales Operations and Commercial Execution business unit across the United States and Canada. • Lead sell-out sales management with final customers (retailers) while ensuring best-in-class execution of brand strategy at the point of sale (POS). • Onboard and develop new brands within the portfolio. • Ensure strict adherence to the sales management and commercial execution model, driving field discipline, and standardizing execution. • Deliver profitable growth, strong brand positioning, and operational excellence, particularly within National and Hispanic markets. • Develop new clients and business opportunities in merchandising and retail execution. • Ensure compliance with operational standards and key field performance KPIs. • Lead and manage the field operations team (Team Leaders, developers, merchandisers). • Optimize routes, resources, operational costs and budget. • Implement continuous improvement processes and field-tracking technologies. • Maintain strong relationships with current clients and manage critical escalations. • Collaborate with Marketing, Trade and Sales to enhance in-store visibility and activations.

Job Requirements

  • Bachelor’s degree in Business Administration, Marketing, Sales, or related fields (Master’s degree preferred).
  • Proven experience leading sell-out sales and commercial execution within FMCG, retail services, or merchandising environments in the U.S.
  • Strong hands-on experience with major national retailers (Walmart, Target, Kroger) and Hispanic retail chains.
  • Deep understanding of sell-out-driven execution models, retail KPIs, category management, and trade marketing.
  • Strong commercial acumen with experience in client leadership, brand development, and portfolio expansion.
  • Proven ability to lead multicultural, geographically dispersed field teams.
  • Advanced analytical skills with proficiency in Nielsen, POS data, Power BI, and retail execution platforms.
  • Solid knowledge of U.S. labor and operational regulations (Canada experience is a plus).
  • Highly results-driven leader with a strong execution mindset and business ownership approach.

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