Providing educators with the most effective print and digital resources to inspire, teach, and care for young learners.

Director, Product Operations

Product OperationsProduct OperationsFull TimeRemoteTeam 201-500Since 1988Company Site LinkedIn

Location

Texas

Posted

32 days ago

Salary

Not specified

High School6 yrs expEnglish

Job Description

• Operationalize a rotating insights model across Product Management. • Partner with Product, Data, and Support teams to ensure effective instrumentation and dashboards. • Produce quarterly portfolio‑level insight summaries focused on ease of use, engagement, and ARR drivers. • Support leadership with synthesized data to inform prioritization and investment decisions • Design, facilitate, and continuously improve quarterly planning and roadmap review processes. • Own the product operating rhythm, including weekly, monthly, and quarterly forums. • Maintain a single source of truth for product processes and operating cadences. • Prepare and distribute monthly product operations updates. • Support preparation of SLT and executive‑level product materials. • Ensure clear communication of product priorities across Marketing, Education, Customer Success, and Sales.

Job Requirements

6+ years of experience in Product Operations, Program Management, Product Management, or Business Analytics.
Strong analytical orientation with the ability to synthesize complex information.
Proven ability to influence without authority.
Excellent written and verbal communication skills.
Experience supporting a multi‑product or platform‑based organization (preferred).
Familiarity with product analytics and delivery tooling (e.g., Jira, Confluence, Pendo) (preferred).
Experience in education technology, SaaS, or mission‑driven organizations (preferred).
Prior experience helping scale a product organization through growth or transformation (preferred).

Benefits

Competitive compensation package
Employee Equity Appreciation Program
Health and wellness insurance benefits
401k with employer match
Flexible work environment
Unlimited paid time off (which includes paid holidays and Winter Break)
Paid parental leave
Tuition assistance, professional development, and opportunities for career growth
Best in class technology equipment for every employee
Penthouse suite in downtown DC seconds away from Washington Nationals Stadium and Audi Field