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Product Operations Manager

Product OperationsProduct OperationsFull TimeRemoteTeam 1,001-5,000Since 2005H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

40 days ago

Salary

$101K - $140K / year

Bachelor Degree8 yrs expEnglishAzure

Job Description

• Drive Scale & Efficiency through Processes & Tooling (3-5%) • Standardize and enhance processes, methodologies, and templates for use within the product team and in collaboration with stakeholders. • Prioritize initiatives across the full product lifecycle, balancing depth and breadth of process improvements for optimal impact on team effectiveness. • Assess and recommend tools and frameworks that drive team efficiency, supporting rollout and adoption as needed. • Provide strategic recommendations to leadership on enhancing product team autonomy, accountability, and alignment with organizational goals. • Quantitative Rigor in Prioritization & Measurement (3-5%) • Guide the product team in adopting a data-driven approach to prioritization, ensuring consistency in balancing stakeholder and customer needs. • Integrate quantitative goal-setting and measurement frameworks, enabling the product team to build processes based on measurable, testable hypotheses. • Collaborate with product managers, data science, and analytics teams to define KPIs and incorporate them into the product lifecycle, ensuring visibility of key metrics across the organization. • Partner with data science, product design, and product managers to implement test-and-learn methodologies (e.g., A/B testing, concept testing) for data-driven decision-making. • Support Quarterly Planning and Roadmap Refinement (10%) • Assist with quarterly product planning, ensuring alignment on key priorities and outcomes. • Provide ongoing input to refine and adapt the product roadmap based on new insights and evolving business needs. • Enhanced Communications, Stakeholder Governance, and Commercialization (20%) • Establish governance and communication structures for key stakeholder groups (e.g., CSO, legal & security, sales), ensuring alignment and engagement. • Partner with go-to-market teams and executive leadership to implement and standardize commercialization processes, project plans and artifacts. • Drive consistent communication of product roadmaps, capabilities, and key performance measures across the organization.

Job Requirements

  • 8+ years of experience in Product Operations or related roles focused on process improvement and cross-functional collaboration.
  • Strong knowledge of Agile/Scrum methodologies, ideally across different organizations.
  • Expertise in Healthcare IT or payment integrity is highly preferred.
  • Proficiency in product and program management processes and best practices.
  • Technical skills in MS Office, ADO (Azure DevOps), and Confluence.
  • Ability to adapt to and enhance processes within a growth-stage, evolving environment.
  • Skilled at driving collaboration and influencing without authority across multiple organizational levels.
  • Able to form strong, trusting relationships with cross-functional teams and key stakeholders.
  • Demonstrated initiative, with excellent organizational skills to manage multiple workstreams with minimal oversight.
  • Analytical and detail-oriented, bringing a structured approach to project execution.
  • Strong verbal and written communication skills, capable of effectively engaging with product managers, designers, engineers, and other key stakeholders.

Benefits

  • Health insurance
  • 401(k) matching
  • Flexible working hours
  • Paid time off
  • Professional development opportunities

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