• Partner closely with Product Managers, Engineers, and Data Science teams to support the development and launch of AI-powered features • Design, test, and refine the logic, prompts, and workflows that drive AI-generated insights • Evaluate AI outputs for accuracy, clarity, and consistency; identify gaps and recommend improvements • Help define clear inputs, outputs, and dependencies across AI-driven workflows • Create and maintain documentation, playbooks, and internal guidance to support consistent execution • Identify operational risks, quality issues, or ambiguity early and work cross-functionally to resolve them • Act as a cross-functional connector, translating between technical, legal, and operational perspectives • Support client-facing teams by enabling scalable customization and troubleshooting complex issues when needed