• Lead and coordinate software implementation projects while following best-practice processes • Analyze business processes and systems processes • Recommend improvements that use standard software and processes • Participate in implementations • Provide expert level of support • Create and use reporting tools to audit and assess efficiency of users and processes • Provide knowledge transfer to non-expert level team members as needed • Demonstrate, train, and drive solutions across the company’s facilities • Implement controls fully auditable and compliant with business and regulatory standards