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Solution Engineer

Solutions EngineerSolutions EngineerFull TimeRemoteTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

52 days ago

Salary

$40K - $45K / year

Bachelor Degree5 yrs expEnglish

Job Description

• Actively engage in presales and onboarding activities, ensuring successful implementations and customer satisfaction for large complex enterprise clients. • Work closely with sales and customer success teams to develop strategies to drive revenue growth. • Collaborate with product teams to ensure customer feedback is incorporated into product development. • Work closely with other teams, such as Customer Success, Sales, Product and Support to ensure alignment and successful execution of projects. • Develop and maintain relationships with key customer stakeholders, including C-level executives. • Ability to manage high-stress situations and work under pressure to deliver results, juggling many active implementations simultaneously. • Respond to RFPs. • Lead A/B Tests for customers working with our Analytics team.

Job Requirements

  • Bachelor's or Master’s degree in Computer Science, Engineering, or related field.
  • 5+ years of experience in implementation and solutions engineering, technical sales, or a related field at SAAS companies.
  • Strong technical skills, with experience in web infrastructure, web analytics, and data management.
  • CRM (Salesforce, Hubspot, and other Integration experience).
  • Experience with front-end website development (HTML/CSS).
  • Highly proficient in spoken and written English.
  • Excellent communication and presentation skills, with the ability to communicate with technical and non-technical stakeholders.
  • Proven ability to develop and maintain relationships with customers and internal stakeholders.
  • Ability to work in a fast-paced, hyper-growth and dynamic environment.
  • Strong problem-solving skills, with the ability to solve complex technical problems creatively.
  • Experience working with International (preferably Eastern European) product and back-end teams is a plus.
  • Demonstrated ability to architect and communicate the optimal solution to prospects, existing customers, and internal team members.

Benefits

  • 30 days off
  • Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
  • English learning courses (50% reimbursement, up to $1,000 annually).
  • Relevant professional education (50% reimbursement, up to $1,500 annually).
  • Gym or swimming pool (50% reimbursement, up to $500 annually).
  • Coworking (up to $250 monthly).
  • Remote working.

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