Solera, Inc.
The global leader in vehicle lifecycle management.
Fleet Account Manager
Location
United States
Posted
54 days ago
Salary
Not specified
Bachelor Degree4 yrs expEnglishCloudSFDC
Job Description
• The Account Manager is responsible for driving profitable net growth through the retention and expansion of existing customer relationships while proactively seeking new opportunities for revenue growth.
• Proactive Sales Execution: Leverage a hunter mentality and outside sales expertise to actively seek and drive growth opportunities within assigned accounts, ensuring both retention and expansion of customer relationships.
• Strategic Sales Process Management: Utilize Salesforce.com to manage a structured and organized sales pipeline, ensuring high-quality operational performance and data integrity.
• Customer Engagement & Field Sales: Conduct in-person and virtual meetings with assigned accounts to perform business reviews, educate customers on product functionality, and identify upsell and cross-sell opportunities.
• Sales Presentations & Demos: Set up and deliver impactful product demonstrations, showcasing Solera’s value proposition and addressing customer-specific needs.
• Deal Structuring & Negotiation: Develop and negotiate pricing structures and customer quotes, ensuring alignment with business objectives while driving revenue growth.
• Cross-Functional Collaboration: Work closely with legal, finance, and operations teams to facilitate seamless customer account changes, including renewals, migrations, and upgrades.
• Issue Resolution & Escalation: Identify and escalate customer concerns in accordance with company policies to ensure a seamless customer experience.
• Value Proposition Communication: Present Solera’s competitive advantages confidently, following standardized procedures to effectively articulate its benefits to customers.
• Timely & Professional Communication: Respond to all customer emails and voicemails in a professional, timely manner to maintain strong relationships and trust.
• Closing & Performance Metrics: Consistently meet and exceed qualitative and quantitative sales goals, conduct Quarterly Business Reviews (QBRs), and execute key sales processes to drive revenue growth.
• Time & Territory Management: Maximize productivity by effectively managing time, balancing multiple sales opportunities, and collaborating with sales leadership and team members.
• Sales Strategy Development: Align with sales leadership to refine messaging, standardize presentations, and optimize sales processes for increased effectiveness and efficiency.
Job Requirements
- Bachelor's degree in Business Administration, Marketing or Communication preferred or equivalent combination of work experience and education.
- 4+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives.
- Technology & Sales Expertise: Sales experience within a high-tech or SaaS company is strongly preferred, with a track record of driving revenue growth in a competitive marketplace.
- Proven ability to develop, forecast, and execute strategic sales plans, resulting in measurable business growth and customer expansion.
- Willingness to travel up to 70%
- Strong presence and expertise in cultivating, expanding, and retaining an existing customer base, with a focus on upselling and cross-selling solutions.
- Demonstrated ability to present and position software and technology solutions remotely and in-person, effectively addressing customer challenges and driving engagement.
- Experience working with Salesforce.com or similar CRM platforms to manage sales pipelines and optimize customer relationships.
- Exceptional verbal and written communication skills, with the ability to deliver compelling presentations and effectively engage decision-makers.
- Strong ability to prioritize, manage multiple sales opportunities, and execute in a fast-paced environment while maintaining attention to detail and quality.
- A proactive, high-energy sales professional with a results-driven mindset, a commitment to excellence, and a focus on delivering value to customers.
- Working knowledge of Microsoft Office Suite (Outlook, Excel, PowerPoint) and corporate productivity/web presentation tools.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Professional development
- Flexible work arrangements
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