Legit Security

Build the foundation for a scalable security program that reduces risk, protects software products and eases compliance

Senior Technical CSM

Customer Success ManagerCustomer SuccessFull TimeRemoteTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

72 days ago

Salary

Not specified

Bachelor Degree7 yrs expEnglishAzureCloudJenkins

Job Description

• Collaborate with Account Executives to design and present tailored solutions, addressing each customer’s technical and business needs. • Deliver high-impact demos, workshops, and proofs-of-concept (POCs) that demonstrate how Legit integrates with customer environments (CI/CD, SCM, cloud, etc.). • Translate complex requirements into architectural blueprints, aligning Legit capabilities with customer workflows and security objectives. • Serve as the technical voice in sales cycles, building confidence across security, DevOps, Dev Orgs, and executive stakeholders. • Lead onboarding and technical enablement for new customers, ensuring rapid time to value. • Act as a trusted advisor and escalation point, guiding best practices in secure software supply chain management. • Partner with the customer to drive adoption, expansion, and retention, identifying opportunities for upsell and deeper integration. • Conduct Quarterly Business Reviews (QBRs) with technical and executive audiences, highlighting ROI, risk reduction, and next-phase initiatives. • Advocate for customer needs with Product and Engineering, shaping roadmap priorities based on real-world insights. • Contribute to solution playbooks, architecture diagrams, and best-practice guides used across the customer lifecycle.

Job Requirements

  • 7+ years of experience in Application Security, DevSecOps, or Software Architecture, with at least 3 years in a customer-facing technical role (e.g., Solutions Architect, TAM, or Sales Engineer).
  • Proven ability to architect and integrate SaaS security solutions across CI/CD, SCM, and cloud environments.
  • Strong familiarity with modern software development pipelines and tools (GitHub, GitLab, Jenkins, Azure DevOps, etc.).
  • Excellent communicator: able to present to both technical teams and executive stakeholders with clarity and confidence.
  • Experience leading pre-sales engagements and post-sales implementation/adoption.
  • Demonstrated success in building and scaling customer relationships: from onboarding through renewal and expansion.
  • A self-starter mindset: thrives in fast-paced, high-growth environments, balancing strategic thinking with hands-on execution.
  • Bonus Points: Background in Application Security Posture Management (ASPM) or DevSecOps tools.
  • Experience with solution design for enterprise SaaS in regulated industries.

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