• The Middle Office Team is responsible for maintaining the books and records on behalf of collateral managers who have outsourced their middle office functions • Serving as the primary point of contact, the Trust Account Manager oversees the administration of collateral and syndicated loan portfolios • This includes managing cash flows, performing reconciliations, settling trades, executing waterfall payments, generating reports, and conducting compliance testing • Manage daily transaction processing and reporting activities for assigned outsourced client relationships • Provide ongoing support to client institution personnel in routine operations and financial workflows • Resolve complex issues through thorough research and effective communication with clients, internal teams, and external partners • Ensure high-quality service delivery by executing daily operational tasks with accuracy and timeliness • May be responsible for selecting, developing, and evaluating team members to maintain efficient operations • May contribute to setting operational goals, developing work plans, and delegating assignments to meet business objectives.