• Providing pre-sales support to prospects, customers & partners, including customer requirements analysis, solution architecture and proposal development, partner go-to-market support and training, and awareness of Nymi-specific and associated components required for a solution • Developing & maintaining Nymi’s Technical Partner Program; working closely with Nymi’s Director, Channels & Alliances, and Product Team to coordinate partner strategy • Foreseeing obstacles in sales situations or deployment and responding quickly and troubleshooting any issues that arise • Deciding priorities & strategies for Nymi’s sales engineering function, and ensuring customers’ technical needs are met • Helping to move customers from initial interest in Nymi, through POVs, Pilots and on to full-scale production • Optimizing Selling Process: Identifying, building, managing, and improving Nymi’s demo capability • Identifying and building an information repository for customer security assessments, Information Technology assessments, Data Privacy assessments and other typical customer requests • Providing sales and technical enablement training to the team, including usecase scenarios, demonstration scripts, evaluation and demo environments, and sales presentation materials • Helping to create, maintain, and improve Nymi’s Technical Questionnaire to capture technical environments in order to streamline the creation of Statements of Work by the professional services team • Collaborating with the customer success team in facilitating seamless onboarding of customers to projects to achieve ultimate sales objectives for each account • Working with partners to facilitate wider market presence • Acting as the voice of customers and prospects for input into product intake funnel • Presenting and reviewing planned product roadmap and releases to address customer and market needs • Providing input for continual improvement of operations and the Nymi solution