• Responsible for the account management activities during and after the sale to enable the Sales representatives to focus on selling activities • Respond to customer requests and inquiries regarding current and future work • Resolve issues that may arise during the production of customer products • Analyze reports and data to identify revenue and cost containment opportunities • Consult with customers to understand business issues and goals, and works with the customer to develop improved solutions to business needs • Maintain up-to-date knowledge of industry trends, new products, specifications, competitor strengths, and weaknesses, and communicates new information to Sales Representatives • Responsible for collecting, reconciling and submitting client-provided campaign assets • Owns report creation across products and campaigns • Sets up dashboards for assigned accounts/campaigns • Assists with gathering final campaign insights and measurement results • Participates in account strategy and campaign-related brainstorming sessions and research projects • Responsible for assigned-accounts’ IO creation and approvals • Creative oversight • May be involved in specific customer projects as assigned by sales management. • Performs other related duties and participates in special projects as assigned.