• Defines the Epic/initiative vision through a deep understanding of customer needs and complexity through communication with Product Management. • Effectively communicates the product vision to team members • Drives alignment of end-to-end experiences across products and channels while also evaluating consistency of the experiences across different channels • Responsible for reviewing and aligning roadmaps and workforce management tools across their respective solution and product areas • Supports Product Management to develop feature-level roadmaps for their features that supports the broader Epic/ initiative roadmap • Manage backlogs for products, experiences, and/or lines of business • Lead a cross-functional product team through discovery and define scope to achieve user and business outcomes and communicate updates and changes to Product Management. • Collaborates closely with engineering, design, engineering, architecture, operations and other team members using agile practices • Interface and partners with Product Strategy to communicate progress, insights, and risks across the business, specifically with key stakeholders • Collaborate with business partners to deeply understand their business strategies and outcomes their teams are driving to ensure business perspective is reflected and communicated to product teams • Identifies and communicate product dependencies and assemble teams to identify solutions