• As a Customer Success Engineer at Endor Labs, you are not only the technical champion for our customers but also a seasoned software engineer adept at navigating the complexities of programming ecosystems and DevOps. In this role, you will: • Design and implement efficient code scanning and dependency scanning mechanisms using Maven and Gradle. • Serve as the primary technical point of contact for our customers, offering expert guidance with a blend of empathy and deep technical knowledge through both pre-sales and post-sales stages, especially when addressing intricate technical challenges • Customize our security solutions to fit into sophisticated customer environments. Occasionally, develop bespoke solutions to meet unique needs, leveraging your strong background in software engineering. • Act promptly when technical issues emerge, applying your advanced troubleshooting skills and understanding of programming and DevOps practices to ensure our customers are successful. • Forge lasting relationships with a broad spectrum of clients, from agile startups to global enterprises. • Collaborate closely with our engineering teams, translating customer feedback and troubleshooting insights into tangible product improvements. • Champion the adoption of robust security practices, empowering developers to write secure code efficiently through your support and guidance. • Lead and manage technical integration projects, making strategic decisions and providing technical guidance both internally and externally.