• Support Long View’s Business Applications D365 Customer Engagement portfolio by working with customers and internal stakeholders (business clients, business analysts, developers, other architects), defining customer solutions, and delivering engagements that are innovative and exceed business requirements. • Responsible for overseeing design, architecture, and implementation of various Dynamics 365 Customer Engagement solution components, as well as support efforts of solution consultants in other technical and business disciplines. • Focus on best practices for Organizational Change Management • Qualify strategic business solutions leads and sales opportunities with Account Managers, Client Services Managers and/or Practice Directors and VPs • Participate and contribute, including sharing learnings and information, with the larger Long View team that is not present at the event. • Collaborate with Service Realization to bring unique products and capabilities to market that compliment Data & Dynamics services and technologies. • Keep abreast of relevant industry certifications and accreditations as aligned with key practices and technology partners.