HelioCampus

Transforming institutional effectiveness for the most forward thinking institutions

Technical Product Manager – AI Products

Technical Product ManagerTechnical Product ManagerFull TimeRemoteTeam 51-200Since 2015H1B SponsorCompany SiteLinkedIn

Location

North Carolina + 1 moreAll locations: North Carolina, Maryland

Posted

80 days ago

Salary

Not specified

Bachelor DegreeEnglishPythonSQL

Job Description

• Work with senior Product Management team members to set product goals and prioritize feature development. • Serve as the lead system prompt engineer, creating and maintaining the detailed instructions passed to the LLMs that power Theia Analyst. • Develop and implement processes to evaluate and monitor the performance of the tool. • Provide training and support to internal teams working with Theia Analyst, and consult on all client implementations. • Work directly with clients to conceptualize, test, and roll out new product features. • Collaborate with Sales and Marketing teams to articulate differentiated messaging for our AI solutions and design and run product demos. • Stay up to date on frontier LLM capabilities and suggest and implement product enhancements as the technology evolves.

Job Requirements

  • Enterprise Reporting Experience: Prior experience with enterprise reporting is essential to understanding the context of our tools.
  • Learning Agility: A proven ability to learn new things is the most critical requirement. You must be comfortable working in a field where technology is always changing.
  • Technical Aptitude: Basic SQL skills are required (simple SELECT statements from data warehouse tables). You must be willing to get your hands dirty building the product.
  • Higher Education Context: Experience with higher education reporting context is highly preferred.
  • Communication Skills: You need to be polished and client-facing, with the ability to communicate very complex ideas clearly. Very strong written communication skills are required for documentation and prompt engineering.
  • Problem Solving: The ability to diagnose and resolve problems during both development and implementation.
  • Nice To Have’s Include: Knowledge of HelioCampus Data Analytics platform.
  • Experience with Python or similar scripting languages.
  • Prior experience in B2B product management roles.
  • Familiarity with Large Language Models (LLMs) and prompt engineering techniques.

Benefits

  • competitive salary
  • paid time off
  • healthcare
  • vision
  • dental
  • 401(k) w/ company match
  • parental leave
  • remote work flexibility
  • home office perks
  • fun, collaborative work environment

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