• Oversee the assigned Quality Assurance team to ensure timely and accurate completion of monthly quality assurance reviews. • Monitors the QA Review Dispute Process to ensure QA Specialists maintain appropriate accuracy and partners with university stakeholders through remediation. • Manages the Policy & Compliance Memo process ensuring timely drafting, approval, and appropriate document retention. • Responsible for monitoring and interpreting changes in legislation specific to the assigned areas of Title IV administration implementing policies and procedures to ensure compliance with Title IV programs. • Responsible for QA Specialist Dashboard data entry and reporting. • Supports the Associate Director in monitoring the Quality Assurance team’s projects and tasks. • In the Associate Director’s absence, attends and participates in committees and task forces designed to improve the policies, procedures, and business practices of the university as a whole. • Manage the process and procedure reviews to ensure compliance with federal, VA, state, and organizational policies and regulations. • Manage the maintenance of the policy and procedures manual. • Keep abreast of regulatory changes through daily publications, workshops and conferences, and through the assistance and the direction of leadership. • Participate in ongoing department projects, or other special projects, as needed. • Reasonable and consistent attendance to fulfill requirements of the position. • Other duties as assigned.