• Own a Product Area • Take ownership of the capacity planning experience, including backlog prioritization, feature scoping, and release planning. Translate customer needs and product goals into clear deliverables and outcomes. • Drive Execution • Run sprint planning and backlog refinement with your engineering team. Break down ambiguous problems into actionable stories and ensure work progresses smoothly from concept to release. • Work Closely with Engineering • Collaborate directly with engineers during development. Clarify edge cases, sequence work, resolve tradeoffs, and help unblock implementation decisions. • Define Requirements & Workflows • Write clear product requirements and acceptance criteria. Partner with design to shape workflows that reflect real-world planning and staffing scenarios. • Understand Customer Planning Behavior • Regularly engage with customers (team leads, project managers, and operations leaders) to understand how they allocate people, manage workload, and adjust plans. Use these insights to prioritize improvements. • Use Data to Guide Decisions • Define success metrics, analyze usage patterns, and evaluate whether features improve planning reliability and customer outcomes. • Coordinate Across Teams • Work with adjacent product teams to ensure capacity planning integrates naturally with time tracking, reporting, and broader planning workflows. • Launch & Iterate • Partner with support, marketing, and customer-facing teams during releases. Follow through after launch to measure adoption, address gaps, and improve the experience.