Sword Health

Sword Health is the world’s fastest growing virtual MSK care provider, on a mission to free two billion people from pain

Sales Readiness Lead, Payor & Partner Success

Customer Success ManagerCustomer SuccessFull TimeRemoteTeam 201-500Since 2015H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

83 days ago

Salary

$133.8K - $210.3K / year

Bachelor Degree5 yrs expEnglish

Job Description

• Develop high-impact, "Ready to Sell" content, including battle cards, talk tracks, objection handling guides, and competitive positioning, specifically tailored for the payor buyer. • Design and build a comprehensive payor enablement program that drives behavior change and reduces new seller ramp time (in months). • Create Health Plan and Payor specific materials to accelerate partnership success. • Deliver training and facilitate in-person collaboration with the health plans / payor sales team and external partners, especially around key payor events and business reviews. • Establish yourself as a trusted advisor to the Health Plans / Payor sales team, improving seller confidence and increasing win rates. • Enforce content templates and a structured approach for product and marketing teams to ensure consistent, on-message internal and external communication. • Analyze content utilization and effectiveness to achieve high content utilization rates for internal and external users.

Job Requirements

  • Deep Payor Experience, Content Creation Excellence, and Sales Experience 5+ years working directly within payor networks or payor-focused organizations.
  • Comprehensive understanding of the payor sales cycle and selling from within a health plan.
  • Fluency in payor economics and value-based care models.
  • Experience navigating both commercial and government (Medicare Advantage) lines of business.
  • Proven track record of training complex healthcare solutions to payor sales teams. (e.g., 3+ years of quota-carrying sales experience selling to payors).
  • Demonstrated ability to translate complex clinical/product information into compelling payor value propositions.
  • Excellence in cross functional communication with product, R&D, marketing, and sales.
  • Ability to travel 10% of time (approximately 1x monthly) for in-person payor team engagement.

Benefits

  • Comprehensive health, dental and vision insurance*
  • Life and AD&D Insurance*
  • Financial advisory services*
  • Supplemental Insurance Benefits (Accident, Hospital and Critical Illness)*
  • Health Savings Account*
  • Equity shares*
  • Discretionary PTO plan*
  • Parental leave*
  • 401(k)
  • Flexible working hours
  • Remote-first company
  • Paid company holidays
  • Free digital therapist for you and your family

Related Job Pages

More Customer Success Manager Jobs

Full TimeRemoteTeam 51-200H1B No Sponsor

Client Success Manager focused on driving renewals and revenue generation

District of Columbia + 1 moreAll locations: District of Columbia, Washington
$90K - $115K / year

Senior Customer Success Manager

Roboflow

Making computer vision easy to use for developers.

Customer Success Manager83 days ago
Full TimeRemoteTeam 11-50H1B No Sponsor

Senior Customer Success Manager managing global enterprise customers for Roboflow

Cloud
California + 1 moreAll locations: California, New York
Customer Success Manager83 days ago
Full TimeRemoteTeam 11-50H1B No Sponsor

Customer Success Manager ensuring client satisfaction and retention for MCIM’s cloud platform.

Cloud
United States

Customer Success Manager – Education

Echo360

The most holistic solution for video-based learning engagement, authoring and assessments.

Customer Success Manager83 days ago
Full TimeRemoteTeam 51-200Since 2010H1B Sponsor

CSM managing account relationships and driving product adoption at Echo360.

Cloud
Ohio
$80K - $100K / year