• Partner with business leaders, end users, and IT to optimize processes • Handle technical configuration, security, and user access rights for ERP system • Diagnose and resolve functional issues across CSD modules • Provide guidance to end users on best practices and process steps • Support enhancements, integrations, and new CSD capabilities • Configure and maintain Infor CSD modules • Develop and execute testing for system changes and releases • Troubleshoot ERP issues and collaborate with IT and vendors • Create documentation and training materials for user adoption • Contribute to cross‑functional transformation projects