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Solutions Engineer

Solutions EngineerSolutions EngineerFull TimeRemoteTeam 501-1,000Since 1993Company Site LinkedIn

Location

United States

Posted

83 days ago

Salary

Not specified

Bachelor Degree3 yrs expEnglishCloudERPETLJavaLinuxSQL

Job Description

• Serve as the primary technical and strategic partner for Redwood’s existing customers. • Ensure customers realize maximum value from their Redwood investments by driving adoption and uncovering new opportunities for expansion. • Build and maintain strong, trusted relationships with technical and executive stakeholders within customer organizations. • Lead Health Checks, Use Case Workshops, and Business Reviews to ensure customer success and solution alignment. • Proactively identify adoption gaps and risk areas to create “get-well” plans. • Collaborate with Account Executives to identify and pursue expansion opportunities within existing customers. • Prepare and deliver high-impact product demonstrations and technical presentations tailored to customer goals. • Act as the technical liaison and escalation point for your accounts.

Job Requirements

Minimum 3–5 years in a customer-facing technical role (e.g., Solutions Engineering, Technical Account Management, Technical Consulting, or Customer Success Engineering).
Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent professional experience.
Hands-on technical experience in enterprise software and technologies (e.g., Cloud Infrastructure, ERP, Databases, ETL, MFT, Programming, Networking, Windows, Linux, Troubleshooting).
Ability to troubleshoot technical issues at a high level.
High-level understanding of organizational structures in large enterprises and their typical challenges.
High-level understanding of all aspects of ERP solutions (Financials, Procure to Pay, etc.).
Experience with SAP ERP solutions is preferred.
Experience with Java, SAP ABAP, SQL Developer, or similar is preferred.
Experience with LLMs and AI solutions is preferred.
Ability to quickly learn, articulate, and demonstrate complex solutions.
Exceptional written, verbal, and presentation skills for technical and executive audiences.
Strong organizational skills, capable of managing multiple high-impact initiatives simultaneously.
Analytical and structured approach to problem-solving and process improvement.
Willingness to travel approximately 20–40%, depending on customer and business needs.

Benefits

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development

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Rockwell Automation

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles. This position is part of a job family. Experience will be the determining factor for position level and compensation. For this role, the Base Salary Compensation is from $103,680 - $155,520 with an annual target bonus of 8% of base salary. Actual pay will be based on factors such as skills, knowledge, education, and experience. We are an Equal Opportunity Employer including disability and veterans. If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.

Solutions Engineer83 days ago