• Oversee and continually improve internal operations across teams, ensuring workflows are efficient, equitable, and aligned with organizational priorities. • Develop and maintain organizational policies, procedures, and Standard Operating Procedures to ensure consistency, compliance, and operational clarity. • Manage vendor relationships, technology systems, facilities coordination (if applicable), and organizational subscriptions. • Manage the creation, execution, and ongoing maintenance of all contracts and Memoranda of Understanding (MOUs) with partners and consultants. • Track and report on operational performance metrics; provide regular updates to senior leadership and the Board. • Lead organizational risk management processes, including compliance with nonprofit regulations, insurance updates, and annual filings. • Support cross-departmental projects by ensuring clear timelines, documentation, and communication pathways. • Track organizational KPIs and operational metrics; provide reports to the Executive team and Board as needed. • Manage physical office space including lease renewals, equipment needs and utilities. • Oversee all administrative and home office purchases. • Support annual audit and tax filings by acting as a liaison between management, the Board, and the outsourced accounting team for all required information and documents. • Oversee recruitment, hiring, onboarding, and offboarding processes in partnership with supervisors and leadership. • Maintain accurate and confidential HR records, ensuring compliance with federal, state, and local employment laws. • Coordinate timesheet review and communication with payroll and benefits providers. • Support performance management cycles, staff development processes, and implementation of equitable HR practices. • Respond to basic employee relations concerns and help nurture a healthy, inclusive organizational culture rooted in equity and transparency. • Assist with benefits administration, including enrollments, eligibility tracking, and liaison with brokers or benefit vendors. • Ensure ongoing compliance with required staff trainings (e.g., cybersecurity training, sexual harassment training). • Develop, update and maintain operations and employee manuals. • Ensure state by state compliance for remote workers in conjunction with payroll company. • Ensure diversity, equity, and inclusion practices are incorporated throughout all policy, program, and process development. • Support preparation of the annual organizational budget; track expenses and monitor department spending. • Submit regular invoices to foundations and external parties as needed. • Process invoices using Bill.Com; train youth consultants and staff on the platform and provide guides and tools as needed. • Maintain financial documentation and assist with audit preparation, grant reporting materials, and compliance requirements. • Collaborate closely with the finance team or external accounting firm to ensure accurate bookkeeping and financial reporting. • Track restricted and unrestricted funds in partnership with program and finance staff to ensure proper allocation. • Quarterly, present the organization's budget, encompassing revenue and expense projections, to the board. • Manage annual filings for state compliance. • Maintain and organize virtual records and administrative documentation using platforms such as Google Drive, Slack, ADP, and Toggl. • Engage in internal working groups, strategic planning initiatives, and team culture development activities. • Provide scheduling support to the VP of Direct Cash Transfers for both internal and external meetings.