• Execute strategic plans to achieve sales targets and ensure executives are informed on the progress of those goals • Act as a point of contact for existing and potential customers within assigned territory • Identify local business opportunities and challenges • Report on regional sales results (weekly, monthly, quarterly and annually) • Present our products and services to prospective customers • Identify customer needs and recommend product solutions • Work closely with salespeople and other internal teams to meet individual and group sales quotas • Answer customer questions about features, pricing and additional services • Cross-sell products, when appropriate • Collaborate with sales representatives from different territories to share best practices and support a cohesive sales approach • Build and maintain long-lasting, strong relationships with customers while partnering with them to better understand their business objectives and needs • Understand industry-specific trends and landscapes • Keep current with economic indicators, changing trends, supply and demand and competitors to maintain sales volume and product mix • Positively contribute to team effort by accomplishing related results • Maintain a working knowledge of FDA 21 CFR 1271, FDA 21 CFR 820, AATB standards, ISO Standards, cGMP/CGTP, other relevant regulations/standards, and internal organizational policies and standard operating procedures • Maintain acceptable attendance and punctuality for scheduled work hours and meetings • Ensure completion of assigned tasks and responsibilities within defined timeframes • Flexibility to work outside of normal business hours during weekdays or weekends with reasonable advance notice to support business/operational needs when necessary • Perform other duties as assigned