• Lead end-to-end Salesforce implementations across Public Sector Solutions (PSS), Service Cloud, Sales Cloud, Marketing Cloud, and Nonprofit Cloud. • Provide technical and functional leadership to cross-functional project teams; mentor junior consultants and contribute to internal best practices, accelerators, and solution frameworks. • Implement and integrate Marketing Cloud solutions, including journey orchestration, email, data extensions, and audience segmentation, support constituent, donor, and customer engagement strategies across digital channels. • Collaborate on data integrations between Marketing Cloud and core Salesforce orgs to enable unified engagement and reporting. • Design and implement automation using Flow, Approval Processes, Einstein features, and other declarative tools; optimize business processes to reduce manual work and improve operational efficiency. • Ensure automation is scalable, maintainable, and aligned with governance and compliance standards. • Partner with stakeholders to validate designs via prototypes and iterative feedback cycles. • Facilitate discovery sessions and stakeholder workshops to capture business, functional, and technical requirements; translate needs into solution designs, user stories, and implementation roadmaps. • Serve as a strategic advisor on Salesforce platform capabilities, architecture, and optimization opportunities. • Design scalable data and security models, and automation frameworks aligned to public sector and nonprofit (including NPSP) requirements. • Configure and customize Salesforce using declarative tools and best-practice architecture patterns. • Performs other job-related duties as assigned.